Question 1

What information should I send for faster review?

Accepted Answer

Please include your company name, contact person, email, phone number, item details, photos or drawings, quantity, and lead time information whenever possible.

Question 2

Do you accept overseas inquiries?

Accepted Answer

Yes. Please contact us by email, and we will review and respond.

Question 3

Can I send an inquiry with photos only?

Accepted Answer

Yes. However, model information, identifiable item details, or Part No. will help improve review accuracy.

Question 4

Can I ask about items not listed on the website?

Accepted Answer

Yes. The website presents representative categories only, and we recommend contacting us directly for detailed item inquiries.

Question 5

Will I receive an immediate reply after submission?

Accepted Answer

Response time may vary depending on the details and attachments provided. Additional information may be requested when necessary.

FAQ

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